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List of UK retailers’ trading status from Coronavirus (COVID-19)

UK retail administrations, CVAs, store closures and job losses

UK retail administrations, CVAs, store closures and job losses from COVID-19

Retail Economics provides updates on major UK retailers and their trading status in response to coronavirus (COVID-19).

  • Table information can be sorted, use arrows at top of columns
  • View additional information for some retailers by clicking on “See comments” in the comments column.
  • Table data is downloadable in .csv format by clicking the button under the table
Names Sector Job losses Store Closures Administration Comments Last Updated
Zara (Inditex)Apparel1,200 jobs global See comments 10/06/2020
John Lewis (John Lewis Partnership)Multi-category1,300 jobs affected8 stores to close See comments 09/07/2020
Waitrose (John Lewis Partnership)Food and Grocery1,300 jobs at risk8 stores See comments 09/07/2020
WHSmithOther Non-Food1,500 jobs See comments 05/08/2020
The Very GroupApparel141 jobs See comments 24/06/2020
OasisApparel2,300 jobs92 storesAdministration See comments 16/06/2020
DebenhamsMulti-category2,500 jobs22 storesAdministration See comments 11/08/2020
WickesDIY and Gardening2,500 jobs See comments 15/06/2020
Dixons CarphoneElectricals3,800 jobs530 stores See comments 14/08/2020
River IslandApparel350 jobs See comments 14/08/2020
Boots (Walgreens Boots Alliance)Health and Beauty4,000 jobs affected48 stores See comments 09/07/2020
White StuffApparel400 jobs See comments 21/07/2020
SelfridgesMulti-category450 jobs See comments 28/07/2020
BurberryApparel500 globally See comments 15/07/2020
ArcadiaApparel500 head office roles See comments 01/07/2020
Ted BakerApparel500 jobs See comments 21/07/2020
Topshop (Arcadia Group)Apparel500 jobs See comments 13/07/2020
MonsoonApparel545 jobs35 storesAdministration See comments 10/06/2020
TM LewinApparel600 jobs65 storesAdministration See comments 30/06/2020
HarrodsMulti-category680 jobs See comments 01/07/2020
Marks & SpencerMulti-category7,000 jobs Aug 2020, 950 jobs July 2020 See comments 18/08/2020
Cath KidstonMulti-category740 jobs60 storesAdministration See comments 21/04/2020
ClarksApparel900 jobs at risk over the next 18 months See comments 06/04/2020
QuizApparel93 jobs See comments 13/07/2020
H&MApparel170 stores globally See comments 08/07/2020
Shoe ZoneApparel20 stores See comments 23/06/2020
HalfordsOther Non-Food60 stores could close See comments 13/07/2020
Laura AshleyApparel70 storesAdministration See comments 17/03/2020
Go Outdoors (JD Sports)Other Non-FoodAdministration See comments 24/06/2020
Oak Furniture LandHome and Furniture and FlooringAdministration See comments 13/07/2020
Source: Retail Economics, Company Websites, Trading updates DOWNLOAD TABLE .CSV

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Comments and trading updates for major UK retailers from coronavirus (COVID-19)

Retail Economics provides a selection of trading updates and additional information for various major UK retailers to assist the UK retail and leisure industry (and retail-related businesses) in response to the COVID-19 crisis.

Aldi

Aldi trading updates and comments:

Last updated: 28/09/20

· Aldi has committed to invest £1.3bn into upgrading stores and distribution centres over the next two years. The grocer is expected to open 100 new UK stores in 2020 and 2021, creating 4,000 new jobs next year following the 3,000 permanent roles created this year.

· 23/09/20: Following a pilot among staff at one of its stores in the Midlands, Aldi is trialling the click-and-collect service among customers at a cost of £3.99, with its full range of products available online, at the same prices as in-store.

· 14/09/20: Aldi is trialling click-and-collect among staff at one of its stores in the Midlands, where online orders are brought to cars in time slots and contact-free. It plans to test the service out for customers in the “coming weeks”.

· 30/07/20: Aldi is set to create more than 1,200 new jobs by Christmas as it aims to open one store per week on average this year.

· 12/06/20: Aldi extended its trial with Deliveroo into London, less than a month after its pilot in the Midlands, as it aims to offer the service across the UK by the end of the year. Shoppers can order from a range of 200 products through the delivery provider’s app for home delivery in as little as 30 minutes.

· 18/05/20: Aldi has partnered with Deliveroo to pilot a grocery home delivery service, offering 150 products including bread, milk, fruit and vegetables, which will be picked by the grocer’s staff in stores.      

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All Saints

All Saints trading updates and comments:

Last updated: 07/07/20

· All Saints gained creditor backing for its CVA, with the majority of its store estate moving to turnover-based rents and a small number of closures.

· 18/06/20: All Saints launches a CVA as it looks to move the majority of its stores to turnover-based rent.

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Amazon

Amazon trading updates and comments:

Last updated: 03/09/20

· Amazon are set to increase their UK workforce by a third, meeting its target of hiring an additional 10,000 UK fulfilment roles by the end of the year, with almost a third of the positions already been filled.

· 19/08/20: Amazon provided Morrisons a platform to sell their groceries on its website.

· 31/07/20: In the quarter, Amazon ramped up its grocery delivery capacity 160% and tripled its number of grocery pick up locations.

· 28/07/20: Amazon has launched free two-hour window grocery deliveries for its Prime members, on all Amazon Fresh orders over £40.

· 11/05/20: Morrisons are using partnerships with Amazon to offer new online services. Morrisons said 40 of its stores are fulfilling same-day deliveries through Prime Now.

· 05/05/20: Amazon executive Tim Bray made headlines for leaving his role in protest of the retailer’s treatment of staff who protested against a lack of coronavirus safety measures in its warehouses.

· 01/05/20: In its first quarter trading update, Amazon warned that earnings in its second quarter will be wiped out by costs related to coronavirus, including personal protective equipment, cleaning of warehouses, higher wages, social distancing processes and its own development of coronavirus testing facilities.

· 21/04/20:By the end of the year, Amazon is planning to launch a rapid grocery delivery service called Ultra Fast Fresh, covering some 40% of UK households.

· 09/04/20: In mid-March, Amazon announced it is to hire 100,000 new workers globally to meet coronavirus-induced demand. It unveiled that pay for staff in the UK, USA and Europe would increase by £2, $2 and €2 respectively.     

· On 13 April, Amazon announced it is to take on another 75,000 new staff and will not accept orders from new online grocery customers in the US.

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Ann Summers

Ann Summers trading updates and comments:

Last updated: 05/10/20

· Ann Summers has engaged with the British Property Federation to mull the launch of a CVA. This comes despite more than half of the landlords across its 90-strong store portfolio agreeing to change to turnover-based rents, as the retailer looks to pursue the arrangement at stores where negotiations failed.

· 01/09/20: Ann Summers is looking to launch a CVA as the disruption from the coronavirus pandemic hampers sales growth.

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AO.com

AO.com trading updates and comments:

Last updated: 14/10/20

· AO.com has partnered with Tesco to launch its first ever stores, trialling five shop-in-shops for six months.

· 21/08/20: AO.com is creating 650 new roles across its retail, mobile, IT, financial services and logistics divisions as it looks “to manage the sustained demand” it has experienced since the outbreak of Covid-19.

· 03/08/20: AO.com is to recruit 250 new employees at its Crewe logistics hub, as well as add 225,000 sq feet of warehouse space, including a new 115,000 sq ft warehouse in Stafford opening this month.

· 21/07/20: AO.com has launched a share incentive scheme that could see staff rewarded up to £240m in bonuses.

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Apple

Apple trading updates and comments:

Last updated:

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Argos (Sainsbury's)

Argos Sainsbury's trading updates and comments:

Last updated:

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Asda

Asda trading updates and comments:

Last updated: 14/10/20

· Asda has launched a concession partnership with The Entertainer, which sees the toy specialist take over toy aisles in five Asda stores from February, as the grocer looks to make better use of excess space.

· 21/07/20: Walmart has put Asda up for sale again, restarting discussions with potential buyers that were put on hold because of the coronavirus outbreak.

· 08/07/20: Asda has partnered with Uber Eats to trial a 30 minute home delivery service from two stores in Leeds and Birmingham.

· 07/05/20: Asda launched an electric vehicle fleet from 48 stores to increase its online delivery capacity during the pandemic, while also playing a role in the grocer’s target to halve carbon emissions across its estate by 2025.

· Asda’s 255 in-store pharmacies are offering free prescription deliveries to help customers less able to get to shops.         

· Walmart has paused efforts to sell a majority stake in Asda during the coronavirus outbreak.    

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Asos

Asos trading updates and comments:

Last updated: 23/07/20

· Asos put around 500 day shift roles at its customer care centre in Leavesden into consultation.

· 15/07/20: Asos vowed to repay all money previously claimed via the furlough scheme to the UK government as its employees return to work.

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B&M

B&M trading updates and comments:

Last updated: 11/06/20

· In its full year update, value retailer B&M said that trading since its March year-end has been “strong”. Although the pandemic has slowed its rate of store openings, the retailer’s ambition to operate 950 UK stores remains unchanged.

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B&Q (Kingfisher)

B&Q (Kingfisher) trading updates and comments:

Last updated: 17/06/20

· The group launched a new ‘Powered by Kingfisher’ strategy to “become a more digital and service orientated company, using our strong store assets as a platform”.

· 12/05/20: B&Q and Screwfix parent Kingfisher said group sales fell 24% in the three months to 30 April, impacted by store closures in the UK and France. B&Q sales declined by 22.1% to £663m in the period, while. Screwfix reported 0.1% sales dip to £432m. Kingfisher said more than 95% of stores “are currently either open and/or offering a contactless click-and-collect service”.

· 23/04/20: After a successful trial of social distancing measures at 14 stores over the weekend, B&Q reopened 61 outlets yesterday (22 April) and a further 80 today bringing the total number opened to 155.

· 20/04/20: Following the closure of all of its stores, essential retailer B&Q has reopened 14 stores, trialling social distancing measures including two-metre floor-markers and perspex screens at checkouts.

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Bathstore.com (Homebase)

Bathstore.com (Homebase) trading updates and comments:

No comments

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Better Bathrooms

Better Bathrooms trading updates and comments:

No comments

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Birchbox

Birchbox trading updates and comments:

No comments

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Boden

Boden trading updates and comments:

No comments

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Boohoo.com

Boohoo.com trading updates and comments:

Last updated: 06/07/20

· Boohoo faces modern slavery allegations, with claims of workers in Leicester being paid as little as £3.50 per hour.

· 17/06/20: Boohoo has acquired the intellectual property of Oasis and Warehouse in a £5.2m deal from Hilco, as part of its plan to capitalise M&A opportunities. Boohoo bought its former stablemates Karen Millen and Coast last year.

· 28/05/20: Boohoo has acquired the remaining stake in PrettyLittleThing, made for an initial consideration of £269.8m. Boohoo reiterated the acquisition enables growth “whilst retaining a strong balance sheet in order to take advantage of numerous M&A opportunities that are likely to emerge in the global fashion industry over the coming months”.

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Booths

Booths trading updates and comments:

Last updated: 16/06/20

· Booths has also joined forces with Deliveroo, offering 300 products from its Salford Media City store for home delivery in 30 minutes or less. Hot food including pizzas, pies and burgers will be available from 23 June, with plans to roll out the service to five more stores in early July.

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Boots (Walgreens Boots Alliance)

Boots trading updates and comments:

Last updated: 09/07/20

· Boots is slashing 4,000 jobs and closing 48 Boots Opticians stores as it accelerates its restructure amid the pandemic. It followed a 48% year-on-year drop in like-for-like sales in its third quarter, with sales at Boots Opticians down by 72%. Boots’ online sales jumped 78% during lockdown.

· 28/05/20: Boots is using digital innovation to reopen its in-store beauty counters on 15 June and launch its latest No.7 product. Shoppers buying the new No.7 product via the Boots app will have their loyalty points doubled for their purchase. It will offer shoppers 15-20 minutes video consultations with No. 7 advisers. Boots will also have social distancing wardens to patrol stores, a queuing system, floor markings and PPE for staff.

· 22/04/20: Boots has hired 500 additional delivery drivers across the UK and has introduced prescription delivery to another 40 of its stores to help cope with greater demand since Covid-19.

· 09/04/20: Boots has temporarily shut 60 stores in areas where they have more than one store in close proximity to one another.

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Boux Avenue

Boux Avenue trading updates and comments:

No comments

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Bravissimo

Bravissimo trading updates and comments:

No comments

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Burberry

Burberry trading updates and comments:

Last updated: 15/07/20

· Burberry announced that 150 UK office jobs were at risk as it sought to cut costs, and a further 350 overseas, as its first quarter sales declined 41%, which eased to -20% in June as lockdown measures around the world eased. Burberry expects sales in the second quarter to be down between 15% and 20%.

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Card Factory

Card Factory trading updates and comments:

Last updated: 02/06/20

· Card Factory is set to reopen 10% of its stores on 15 June as a test under “Covid-secure” conditions. The retailer plans to reopen further stores “subject to early learnings”. The first wave of reopenings will be predominantly in retail parks and high streets in the north east and north west that had good footfall ahead of lockdown. Safety measures include sneeze screens, a customer host at the door, hand sanitiser and a one-way system around store.

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Carpetright

Carpetright trading updates and comments:

No comments

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Cath Kidston

Cath Kidston trading updates and comments:

Last updated: 21/04/20

· CK Acquisitions has bought the Cath Kidston brand, ecommerce platform and wholesale business from administrators. The retailer’s UK shops are under management of administrator Alvarez & Marsal and are likely to be closed with the loss of 740 jobs.

· 09/04/20: Cath Kidston has appointed Alvarez & Marsal as it prepares for administration.

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Charles Tyrwhitt

Charles Tyrwhitt trading updates and comments:

No comments

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Claire's

Claire's trading updates and comments:

No comments

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Clarks

Clarks trading updates and comments:

Last updated: 06/10/20

· Footwear retailer Clarks has launched a CVA in a bid to close 50 stores and move the remainder of its portfolio onto turnover-based rents. This will enable a cash injection, as a proposed £100m rescue deal from private equity firm LionRock Capital is contingent on creditors approving the CVA, seeing the business move out of private ownership.

· 13/07/20: OpCapita and buyout firm Sycamore Partners are reportedly in talks with Clarks to inject cash into the retailer.

· 21/05/20: Clarks is to cut 900 jobs globally over the next 18 months, but create 200 new roles, as it sets out a new strategy to focus on its heritage and sustainability. This follows the retailer consulting with financial advisers to address liquidity issues amid the coronavirus outbreak.

· 09/04/20: Clarks has appointed Rothschild bank to explore options for the business, including access to new borrowing facilities, as it mulls permanently closing up to 10 stores with leases due to expire in May.

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Debenhams

Debenhams trading updates and comments:

Last updated: 12/10/20

· Indian retail giant Reliance Retail has withdrawn its bid to rescue the battered department store Debenhams.

· 26/08/20: Debenhams has appealed to a tribunal against the 12% hike in its business rates bill to £1.1m on one of its stores in Swansea, Wales. The department store claims: “Unless more realistic assessments are agreed, Debenhams is likely to have to close more stores, with the result that thousands more workers will lose their jobs.”

· 24/08/20: Debenhams’ parent company Celine has drafted FRP Advisory as it prepares to enter administration. The potential administration reportedly would not impact Debenhams sales, staff, customers or suppliers.

·  17/08/20: Debenhams has appointed Hilco in the event that it does need to liquidate stock but has stressed that this move is not imminent and would be a last resort.

· 11/08/20: Debenhams is axing 2,500 staff across its stores and warehouses as the business grapples to reduce its cost base.

· 27/07/20: Debenhams is reportedly raising a ‘for sale’ sign, with City bank Lazard poised to be appointed to oversee the sale process.

· 09/06/20: Debenhams is to close a further three stores, after failing to agree terms with landlord Intu.

· 05/06/20: Debenhams confirms it will reopen 50 stores across England on 15 June, with the rest of its portfolio opening later in the week (excluding Scotland and Wales). Stores in Northern Ireland will open earlier on 8 June.

· 28/05/20: Debenhams is cutting an undisclosed number of head office jobs amid its turnaround. It plans to reopen 90 stores in the week of 15 June and has re-secured two key locations – Birmingham’s Bullring and Glasgow’s Silverburn – that it previously faced losing to Next, which Debenhams had not agreed to.

· 07/05/20: Debenhams is to shut five stores in Hammerson centres, after failing to agree on terms with the landlord. The closures are likely to result in around 1,400 job losses.

· 20/04/20: 10 Debenhams stores will not reopen, including their flagship store in White City, London. 

· Debenhams has liquidated its Irish arm and appointed administrators FRP Advisory.

· Debenhams filed for administration on 09/04/20

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DFS

DFS trading updates and comments:

Last updated: 27/08/20

· DFS announced it is to sell Sofa Workshop to luxury rival Halo for £300,000.

· 21/05/20: Both Furniture Village and DFS are planning to reopen stores in time for the bank holiday weekend, after the government included homewares retailers in its guidance of what an ‘essential’ retailer – an update from its previous definition of essential ‘home and hardware’ stores.

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Dixons Carphone

Dixons Carphone trading updates and comments:

Last updated: 04/09/20

· Dixons Carphone is expanding ShopLive, which launched in April to connect online shoppers to store staff, to include bookable appointments, livestream shopping across all online items and extended operating hours.

· 04/08/20: Dixons Carphone is to axe 800 jobs as it consults with 1,800 staff, as it overhauls store roles.

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Dreams

Dreams trading updates and comments:

Last updated: 09/04/20

· Dreams chief marketing officer Tony Holdway and retail director Paul Owen depart, slimming down the board to five people. The retailer said the departures reflect ongoing changes in the retail industry, such as the shift to digital, which are being accelerated by the coronavirus.

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Dune

Dune trading updates and comments:

No comments

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Dunelm

Dunelm trading updates and comments:

Last updated: 08/06/20

· Dunelm has reopened its UK store estate and launched a new Edit fascia in Crawley, West Sussex, which features products that are most popular in the local area. The store features an augmented reality display to allow shoppers to see the full Dunelm catalogue and visualise products in homes.

· 16/04/20: Dunelm reopened its online business having previously shut it alongside its stores when the country first went into lockdown. Dunelm reported that since its website’s reopening order levels have been “significantly higher than those seen prior to the onset of coronavirus.”

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eBay

eBay trading updates and comments:

Last updated:

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Evans Cycles (Frasers Group)

Evan Cycles trading updates and comments:

Last updated: 05/08/20

· Frasers Group unveiled plans to open a 90,000 sq ft flagship store in Leicester’s Fosse Park, to combine its Flannels, Sports Direct, Evans Cycles and Game fascias and create 200 jobs.

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Eve Sleep

Eve Sleep trading updates and comments:

Last updated:

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Farfetch

Farfetch trading updates and comments:

No comments

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Fat Face

Fat Face trading updates and comments:

No comments

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FeelUnique

FeelUnique trading updates and comments:

No comments

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Fenwick

Fenwick trading updates and comments:

Last updated: 15/04/20

· Fenwick reopened its online channel (15 April) with a limited offer having previously closed its website to protect the well-being of its employees.

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Flying Tiger Copenhagen

Flying TIger Copenhagen trading updates and comments:

No comments

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Footasylum

Footasylum trading updates and comments:

No comments

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Fortnum & Mason

Fortnum & Mason trading updates and comments:

Last updated: 21/05/20

· Fortnum & Mason opened its main food halls today. The retailer is planning to open the first floor of its Piccadilly flagship on 28 May, and the second and third floors from the start of June.

· 09/04/20: Fortnum & Mason's London Piccadilly food hall remains open.

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French Connection

French Connection trading updates and comments:

Last updated: 24/07/20

· French Connection has secured a £15m working capital facility with turnaround firm Hilco as it battles coronavirus disruptions. The retailer says sales have been low in reopened store, although conversion is up and sales volumes are said to be growing week-on-week.

· 19/05/20: French Connection warned that without urgent funding, its “cash resources will eventually be eroded in the coming months” if current trading levels continue. The retailer has been unable to access government loan schemes.

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Furniture Village

Furniture Village trading updates and comments:

Last updated: 21/05/20

· Both Furniture Village and DFS are planning to reopen stores in time for the bank holiday weekend, after the government included homewares retailers in its guidance of what an ‘essential’ retailer – an update from its previous definition of essential ‘home and hardware’ stores.

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Game (Frasers Group)

Game trading updates and comments:

Last updated: 05/08/20

· Frasers Group unveiled plans to open a 90,000 sq ft flagship store in Leicester’s Fosse Park, to combine its Flannels, Sports Direct, Evans Cycles and Game fascias and create 200 jobs.

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Gap

Gap trading updates and comments:

No comments

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Go Outdoors (JD Sports)

Go Outdoors trading updates and comments:

Last updated: 24/06/20

· JD Sports bought its subsidiary Go Outdoors back for £56.5m, following its collapse into administration two days earlier. The group said the main reason for the administration was to secure better rents with landlords, as leases were “extremely inflexible” with upward-only rent reviews.

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Gymshark

Gym Shark trading updates and comments:

No comments

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H&M

H&M trading updates and comments:

Last updated: 26/06/20

· H&M’s group sales decreased 23% to SEK 83.6m during its first half to 31 May, while profits dropped by over SEK 3m. It now plans for further net store closures, anticipating around 170 closures and 130 openings during its full year.         

· H&M has geared its supply chain to produce protective personal equipment for frontline medical staff.

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Halfords

Halfords trading updates and comments:

Last updated: 01/10/20

· Halfords posted a 22% uptick in group like-for-like sales growth in the five weeks to 25 September, as cycling like-for-like sales were up 46% and autocentres were up 18%, which has seen it launch a recruitment drive for technicians.  It has now upped its profit expectations for the half-year.

· 14/07/20: Halfords is set to accelerate its store closures with 60 earmarked to close across its retail and autocentre divisions. It is renegotiating leases elsewhere.

· 04/05/20: On 4 May, Halfords reopened 40 stores which it had initially closed to ensure the safety of its colleagues and customers.

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Hamleys

Hamleys trading updates and comments:

No comments

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Harrods

Harrods trading updates and comments:

Last updated: 01/07/20

· Harrods plans to cut 680 jobs due to “the challenge of lockdown”, including social distancing and lack of tourists.

· 28/05/20: Harrods is to open a two-storey outlet store at Westfield London to shift excess seasonal stock unsold due to the pandemic

· 04/05/20: Harrods is launching ‘remove clienteling’, which offers personal shopping for some of its most valuable customers over the phone and by smartphone messaging.

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Harvey Nichols

Harvey Nicholas trading updates and comments:

Last updated: 20/07/20

· Harvey Nichols has written to staff to warn that “there may be staff redundancies at all locations” as it looks to restructure amid the pandemic.

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HMV

H&M trading updates and comments:

No comments

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Hobbs

Hobbs trading updates and comments:

No comments

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Hobbycraft

Hobbycraft trading updates and comments:

No comments

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Holland & Barrett

Holland & Barrett trading updates and comments:

Last updated: 16/06/20

· Holland & Barrett has partnered with Deliveroo, to offer 200 products for home delivery in under 30 minutes from 50 UK stores.

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Home Bargains

Home Bargains trading updates and comments:

Last updated: 15/04/20

· Home Bargains re-opens its website (15 April) after no longer being able to accept new orders earlier in the crisis due to high levels of demand.

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Homebase

Homebase trading updates and comments:

Last updated: 11/05/20

· All Homebase stores are now open operating with strict social distancing measures. These include floor stickers to indicate the 2m distancing rule, Perspex screens at tills and payment by card only. Online operations have been temporarily suspended to allow Homebase to catch up with a backlog of orders.

· 04/05/20: Essential retailer Homebase is expected to reopen all of its shops over the coming weekend. This follows rival B&Q stepping up reopenings, trading from 288 stores by the end of last week.

· 29/04/20: Homebase opened a further 50 stores across the UK (29 April), following the reopening of 20 shops earlier in the week. Its remaining UK stores are set to reopen from 2 May

· 27/04/20: Homebase has reopened 20 of its bricks-and-mortar stores on a trial basis, following the closure of its entire store estate on 25 March.

· 25/04/20: Homebase are trialling the opening of 20 stores today (Saturday 25 April) after changes to operations were put in place to ensure shopping is safe for everyone. The remainder of their stores will continue to offer collection and counter service.

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Hotel Chocolat

Hotel Chocolat trading updates and comments:

Last updated: 07/05/20

· Hotel Chocolat is trialling the reopening of up to six stores as takeaway locations from next week. The retailer is looking at a phased reopening and has identified high street and independent self-standing stores as the first to open, with stores in transport hubs and shopping centres likely to be the last.

· 04/05/20: Hotel Chocolat is increasing its banking facilities with a new £35m line of credit from Lloyds Bank, replacing a £10m overdraft facility. £25m is provided under the terms of the government’s coronavirus large business interruption loans scheme, expiring in December 2021.

· 09/04/20: Hotel Chocolat raised £20m through a fundraising round to offset the impact of possible store closures over the crucial Mother’s Day and Easter periods, which account for around 12% of its total annual revenue.

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House of Fraser (Frasers Group)

House of Fraser trading updates and comments:

Last updated:

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Iceland

Iceland trading updates and comments:

Last updated: 09/09/20

· Iceland is hiring 3,000 new staff, made up of new delivery drivers and in-store pickers to deal with the surge in online sales.

· 09/09/20: Iceland also launched a trial with Uber Eats for grocery delivery in London – which could be rolled out nationally.

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Ikea

Ikea trading updates and comments:

Last updated: 06/10/20

· Ikea believes its performance will continue to be resilient in its new financial year as shoppers adjust to home living including home offices and gyms. The retailer and its franchisees are set to open 30 store worldwide next year, including the brand’s first UK city-centre store in London. Chief digital officer Barbara Martin Coppola said: “80% of our customers start their shopping online, but very few who are channel-specific.”

· 26/05/20: Ikea is reopening 19 of its stores in England and Northern Ireland on 1 June, with a phased approach. New safety measures include a one-way system, social distancing wardens, and one adult and one child from the same household being allowed in at a time. It is reopening its Food Market and Bistro with a takeaway service only.

· 21/04/20: Ikea has acquired augmented reality start-up Geomagical Labs to allow shoppers to virtually visualise big ticket items in their home without a store visit. Geomagical Labs’ key product enables users to scan a room using a smartphone to create a 3D render and allow existing furniture to be virtually removed and new items added in.

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JD Sports

JD Sports trading updates and comments:

Last updated: 07/07/20

· In it 2019/20 full year update, JD Sports said it is investing further in its Rochdale warehouse as it anticipates “there will be some level of permanent transfer from physical retail to online as a consequence of Covid-19”.

· 24/06/20: JD Sports bought its subsidiary Go Outdoors back for £56.5m, following its collapse into administration two days earlier. The group said the main reason for the administration was to secure better rents with landlords, as leases were “extremely inflexible” with upward-only rent reviews.

· 01/06/20: JD Sports plans to reopen the majority of its 300 or so UK stores on 15 June.

· 24/04/20: As a cost-cutting measure, JD Sports chief executive Peter Cowgill has taken a voluntary 75% pay cut, while the retailer’s board and senior management team have temporarily reduced their salaries by a quarter.

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John Lewis (John Lewis Partnership)

John Lewis trading updates and comments:

Last updated: 25/09/20

· John Lewis has launched a virtual Christmas shop on its website, allowing customers to virtually walk through its Oxford Street store. The department store group said that shoppers have been buying Christmas products earlier this year, with festive sales up 112% year-on-year.

· 17/09/20: John Lewis Partnership posted a £635m pre-tax loss for the six months to 25 July – or £55m excluding exceptionals such as a £470m write-down in store values – while telling staff that they will not receive a bonus for the first time since 1953. Lockdown closures and shoppers buying less profitable items, such as toilet paper or laptops, hit its bottom line.

· 25/08/20: John Lewis Partnership have partnered with tech firm Qudin to pilot virtual queuing technology at three John Lewis stores and six Waitrose supermarkets. Shoppers will be able to scan a QR code or text a number displayed outside a store to join a virtual queue or book a time slot for getting into the shop.

· 30/07/20: In a strategy update to staff, John Lewis Partnership outlined that it expects: “John Lewis to be a 60% online retailer, from 40% pre-Covid-19, and Waitrose to rise above 20%, from 5%”.

· 17/07/20: John Lewis is extending it click-and-collect delivery and returns partnership with the Co-op to 505 stores, doubling the total number of click-and-collect locations to nearly 900.

· 16/07/20: John Lewis has launched a virtual personal shopping service from its Southampton and London’s Peter Jones store using Zoom, enabling customers to be shown around departments on a 30-minute free video appointment by an in-store adviser.

· 09/07/20: John Lewis & Partners confirms it will permanently close eight of its stores, with 1,300 jobs at risk, as “the pandemic has accelerated the switch from shopping in-store to online”.

· 09/07/20: John Lewis said its nine remaining closed branches will reopen on 30 July, leaving it with a 42-strong store estate.

· 01/07/20: John Lewis chair Dame Sharon White warned of store closures and job cuts due to the pandemic, and that the retailer’s famed annual bonus would likely be axed next year for the first time since 1953.

· 25/06/20: John Lewis continues to open stores in phases, with nine more stores opening today.

· 27/05/20: John Lewis will gradually reopen stores, starting with two shop from 15 June and a further 11 on 18 June, chosen because of their accessibility by car. New safety measures include a ‘customer service host’ to manage footfall in store, reducing entrances, installing screens at checkout, and limiting the number of shoppers on escalators and in lifts.

· 30/04/20: In an update to analysts, John Lewis said it is mulling the permanent closure of some of its department stores, even after the coronavirus lockdown ends as the department store chain struggles to return to profitability.

· 27/04/20: John Lewis is making plans to reopen stores next month, but stressed it would not happen until the government signals that restrictions can be relaxed.

· 21/04/20 The department store reported sales across John Lewis are down 17% overall since mid-March, despite online sale surging 84% year-on-year in the period, with store closures prompting John Lewis to furlough 14,000 staff at the beginning of April.

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Joules

Joules trading updates and comments:

Last updated: 21/04/20

· Joules reported it has agreed a £15m increase in borrowing facilities. Alongside an equity raise earlier in the month, the retailer said it has “sufficient liquidity headroom to manage a Covid-19-related downside scenario and the resources to emerge relatively stronger from this unprecedented situation” as online sales outperform expectations.

· 09/04/20: Joules has not given investors financial guidance for the year ahead, due to the “ongoing uncertainty” over virus impacting store footfall and willingness to spend online.

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Kurt Geiger

Kurt Geiger trading updates and comments:

Last updated: 09/04/20

· Kurt Geiger kept orders via their website flowing whilst letting customers know that they may experience longer delivery times.

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Lakeland

Lakeland trading updates and comments:

Last updated: 06/08/20

· Lakeland has restructured its operating board as its owners the Rayner family step down from day-to-day running of the business.

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Laura Ashley

Laura Ashley trading updates and comments:

Last updated: 18/08/20

· Laura Ashley’s administrators have appointed property advisor Avison Young to market the retailer’s manufacturing and distribution facilities.

· 22/04/20: Restructuring firm Gordon Brothers has bought the Laura Ashley brand and its intellectual property from administrators PwC, and is set to maintain “a streamlined portfolio” of stores in the UK but primarily focus on online and wholesale.

· 09/04/20: Administrator PwC in charge of winding down Laura Ashley said they have made more than 200 redundancies and placed the retailer’s remaining store staff on furlough.

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Liberty

Liberty trading updates and comments:

No comments

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Lidl

Lidl trading updates and comments:

Last updated: 15/05/20

· Lidl has partnered with InPost to launch collection lockers in 24 of its grocery shops.

· 09/04/20: Lidl has announced it is hiring an additional 2,500 staff.

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LloydsPharmacy

LloydsPharmacy trading updates and comments:

No comments

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Loaf

Loaf trading updates and comments:

No comments

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Lovehoney

Lovehoney trading updates and comments:

No comments

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Lush

Lush trading updates and comments:

No comments

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M&S Food

M&S Food trading updates and comments:

Last updated: 01/09/20

· The partnership between Ocado and Waitrose ended today (1 September) as Ocado’s joint venture with Marks and Spencer began.

· 24/08/20: Marks & Spencer is piloting drive-thru order collection at its store in Camberley, Surrey, as well as contactless in-store collection at three shops in partnership with Doddle. M&S now has 239 stores fulfilling online orders –153 more than before the pandemic.

· 14/08/20: Greencore, Northamptonshire-based sandwich supplier for Marks & Spencer announced that almost 300 staff have been forced into self-isolation after testing positive for the coronavirus.

· 12/08/20: Marks & Spencer invested in a new food distribution centre in Milton Keynes which will increase ambient product capacity by up to 60%. The facility is expected to begin full operations next months and recruit 360 workers.

· 05/08/20: Marks & Spencer has put its full food range on Ocado’s website as the pair formally launch their partnership on 1 September, when Ocado will stop selling Waitrose lines.

· 03/08/20: Marks & Spencer cafes have signed up to the government’s ‘eat out to help out’ scheme, passing the hospitality VAT cut onto customers.

· 30/07/20: Marks & Spencer has tripled the number of food stores offering a checkout-free experience from 100 to 310.

· 14/05/20: Marks & Spencer is reopening 49 of its in-store cafes today, serving takeaway hot drinks only following a pilot in five branches. The cafes now include Perspex screens at checkouts and floor markings to prompt social distancing. One employee will staff the café at a time – washing their hands every 30 minutes and straightaway after handling cash.

· 09/04/20: Marks & Spencer is selling a range of food essentials on Deliveroo for the first time.      

· 09/04/20: M&S said it was transferring 4,600 staff from its clothing and home departments and cafes to support its food stores.

· Marks & Spencer is giving frontline store and supply chain staff a 15% pay rise and furloughed employees will receive full pay during the coronavirus pandemic.         

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Made.com

Made.com trading updates and comments:

Last updated: 09/04/20

·  Pureplay retailer, but its showrooms are temporarily closed

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MandM Direct

MandM trading updates and comments:

No comments

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Marks & Spencer

Marks & Spencer trading updates and comments:

Last updated: 18/08/20

· Marks & Spencer announced that it will be axing 7000 jobs across its business over the next three months at both management and store levels. This follows the implementation of its digital strategy triggered by the coronavirus pandemic.

· 20/07/20: Marks & Spencer is axing 950 management jobs across central operations and stores, as it looks to accelerate the ‘Never the Same Again’ restructuring programme unveiled during the coronavirus crisis.

· 26/06/20: Marks & Spencer and Next are reportedly mulling bids for Victoria’s Secret’s UK division, which fell into administration earlier in June.

· 09/04/20: M&S said it was transferring 4,600 staff from its clothing and home departments and cafes to support its food stores.

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Matalan

Matalan trading updates and comments:

Last updated: 25/06/20

· In its full year update, Matalan said: “We are accelerating the changes in our working practices and drivers of cost efficiency, and have already delivered rapid enhancements to our model during the crisis”. It is, for instance, now fulfilling online orders from 75 stores, alongside distribution centres.

· 07/05/20: Matalan has reportedly asked existing lenders Barclays and Lloyds to inject a combined £50m of government-backed funding into the business to prevent it running out of cash.

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Matchesfashion.com

Matchfashion.com trading updates and comments:

No comments

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McColl's

McColl's trading updates and comments:

Last updated: 09/04/20

· McColl’s has partnered with Deliveroo for a home delivery service. Deliveries will be made from some 120 McColl’s stores, which will expand to over 300 shops across the country.

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Missguided

Missguided trading updates and comments:

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Monsoon

Monsoon trading updates and comments:

Last updated: 10/06/20

· Monsoon and Accessorize founder Peter Simon has bought the business out of administration through a new holding company Adena for up to £15m. This has secured the head office, distribution centre and ecommerce arm. It is now in talks with landlords to reach terms to save “as many as 100 stores”. Simon said: ““Monsoon and Accessorize will both emerge smaller and stronger after this”.

· 28/05/20: Monsoon Accessorize is set to file a notice of intention to appoint administrators, having lined up FRP Advisory to handle the process.

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Moonpig

Moonpig trading updates and comments:

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Morrisons

Morrisons trading updates and comments:

Last updated: 30/09/20

· Morrisons is creating 1,000 new picking jobs across 50 stores to help it fulfil orders on its services with Amazon and Prime.

· 24/09/20: Morrisons has launched a home delivery subscription box, with customers able to sign up for weekly, fortnightly or monthly deliveries of food boxes without needing to book delivery slots.

· 02/09/20: Growing demand for flowers has seen Morrisons hiring 180 florists, seeing new stalls installed in stores.

· 19/08/20: Amazon provided Morrisons a platform to sell their groceries on its website.

· 26/05/20: Morrisons is set to open its first standalone clothing and homewares store to drive its Nutmeg clothing range as well as its own-brand homewares.

· 13/05/20: Morrisons has introduced a ‘speedy shopping’ system for those looking to make smaller basket purchases. Three speedy customers are being invited into stores for every one customer looking to make a larger trolley shop.

· 11/05/20: Morrisons and Pret a Manger are using partnerships with Amazon to offer new online services. Morrisons said 40 of its stores are fulfilling same-day deliveries through Prime Now.

· 09/04/20: Morrisons announced a new partnership with Deliveroo to offer home grocery delivery from stores.

· Morrisons announced it would create 3,500 jobs and expand its home delivery service to handle the pandemic. It also shared plans for a “colleague hardship fund” and pledged to pay smaller suppliers immediately to help them deal with the uncertainty.        

· Morrisons is upping its capacity to enable it to hand out £10m of food to food banks during the virus outbreak; by operating its bakery, egg and fruit and vegetable packing sites for an extra hour every day.          

· Morrisons will give full-time staff a £1,050 bonus, compared to the £350 average last year, for those continuing to work during the coronavirus crisis.

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Moss Bros

Moss Bros trading updates and comments:

Last updated: 01/09/20

· KPMG have been called in by Moss Bros to look as options to reduce store numbers and head count as it grapples with the impact of falling demand because of the coronavirus.

· 26/05/20: Investment firm Brigadier Acquisition found that it has been unable to abandon its £22m bid for Moss Bros. The deal will now be completed.

· 13/05/20: On 13 May, Moss Bros reopened its online platform, having closed its ecommerce and store operations on 26 March.

· 12/05/20: Moss Bros is set to reopen online from tomorrow (13 May), having closed its ecommerce and store operations on 26 March. In line with government expectations, the retailer is “developing plans to reopen stores in an orderly manner” from 1 June.

· 22/04/20: Brigadier Acquisition Company is hoping to retract the £22.6m offer it made to acquire Moss Bros in mid-March. It is hoping to lapse its offer because of coronavirus disruption, which saw Moss Bros close all retail operations including online on 26 March.

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Mountain Warehouse

Mountain Warehouse trading updates and comments:

Last updated: 09/04/20

· On 17 March, Mountain Warehouse warned of 2,000 redundancies as it faced a “catastrophic” sales decline, revealing sales dropped by 50% in recent days and likely to "be worse" going forward.

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N Brown

N Brown trading updates and comments:

Last updated:

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Naked Wines

Naked Wines trading updates and comments:

Last updated:

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New Look

New Look trading updates and comments:

Last updated: 15/09/20

· New Look has had its company voluntary arrangement approved by creditors, moving 402 stores to turnover-based rent agreements of up to 12%.

· 26/08/20: New Look unveiled CVA plans, after conducting a £440m debt-for-equity swap with lender backing.

· 29/06/20: New Look is mulling a pre-pack administration as it works with consultancy CBRE to move to turnover-based rents.

· 04/06/20: New Look has drafted in advisors CBRE and CWM to negotiate a switch to turnover-based rents, as it seeks to slash its property costs at the majority of its 500 stores in UK and Ireland.

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Next

Next trading updates and comments:

Last updated: 25/08/20

· Next is to open beauty stores in three former Intu Debenhams branches.

· 29/04/20: Next has made strong use of the government’s Job Retention Scheme and initially furloughed 88% of its staff across the business as both stores and warehouses shut down. By the end of April, this had reduced to 84% following the reopening of its online operations. The multichannel giant has scenario planned for sales to decline this year between 50-62% in Q2, 19%-33% in Q3, and 17%-28% in the final quarter.

· 14/04/20: Following a three-week suspension, Next resumed selling online at a limited capacity on 14 April. As it grapples social distancing in warehouses, Next is selling online across a limited number of categories such as childrenswear and homewares.

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Notonthehighstreet.com

Notonthehighstreet.com trading updates and comments:

No comments

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Oak Furniture Land

Oak Furniture Land trading updates and comments:

No comments

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Oasis

Oasis trading updates and comments:

Last updated: 17/06/20

· Boohoo has acquired the intellectual property of Oasis and Warehouse in a £5.2m deal from Hilco, as part of its plan to capitalise M&A opportunities. Boohoo bought its former stablemates Karen Millen and Coast last year.

· Fell into administration on 16 April. 

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Ocado

Ocado trading updates and comments:

Last updated: 01/09/20

· The partnership between Ocado and Waitrose ended today (1 September) as Ocado’s joint venture with Marks and Spencer began.

· 06/05/20: Ocado said its established consumer fulfilment centres (CFC) are running at full capacity, while its Ertih CFC has increased the capacity of orders it can process to 110,000 from 80,000 in Q1.

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Office

Office trading updates and comments:

No comments

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Oliver Bonas

Oliver Bonas trading updates and comments:

No comments

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Outdoor and Cycle Concepts

Outdoor and Cycle Concepts trading updates and comments:

No comments

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Paperchase

Paperchase trading updates and comments:

No comments

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Peacocks

Peacocks trading updates and comments:

Last updated: 22/09/20:

· Philip Day, owner of Edinburgh Woollen Mill, has reportedly asked for a valuation of the Peacocks business, having appointed FRP to find potential buyers.

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Pets at Home

Pets at Home trading updates and comments:

Last updated:

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Phase Eight

Phase Eight trading updates and comments:

No comments

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Poundland

Poundland trading updates and comments:

Last updated: 09/10/20

· Poundland acquired frozen food retailer Fultons Foods for an undisclosed amount. Poundland said they plan to invest £25m into its grocery proposition over the next two years.

· 16/07/20: Poundland is set to trial its first-ever online delivery service early next year and is set to launch a shop-in-shop concept later this summer. Three stores are set to close with one being converted into an online fulfilment centre.

· 09/04/20: Poundland has temporarily closed 100 stores in locations where it has another outlet in operation nearby, as well as in low footfall shopping centres.

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Primark

Primark trading updates and comments:

Last updated: 01/06/20

· 01/06/20: Primark is reopening all of its 153 branches in England on 15 June, and has pulled forward the opening of a new store in Manchester’s Trafford Centre to that day. Primark's 37 shops across Northern Ireland, Scotland and Wales are expected to reopen in late June if guidance allows.

· Primark boss Paul Marchant, ABF group chief executive George Weston and the group’s finance boss John Bason have all asked for their base pay to be temporarily reduced by 50% during the pandemic.      

· Primark has created a fund to cover wages of factory workers in countries where orders have been cancelled following temporary store closures. Under its standard terms, the fashion retailer has already paid £1.6bn for stock in its shops, distribution centres and in transit, despite losing sales expected to total £650m a month.

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Quiz

Quiz trading updates and comments:

Last updated: 09/09/20

· Quiz has negotiated more flexible leases after putting its stores business into administration. Rents at 48 reopened stores are now predominantly payable based on turnover, with the average lease length at 24 months. It expects to trade from 60 eventually.

· 13/07/20: Quiz committed to a full review of its supply chain auditing process, following allegations of factory workers making its products in Leicester being paid under the national living wage.

· 10/06/20: Fashion retailer Quiz’s property arm Kast Retail Limited has collapsed into administration, appointing KPMG to handle the process. Quiz’s online, UK concession and international channels are unaffected by the administration. Zandra Retail Limited, another wholly owned subsidiary of Quiz, is set to acquire some of Kast’s assets to ensure Quiz has number of stores to continue it omnichannel strategy.

· 15/04/20: Quiz resumed online trading, but only offering standard delivery, having “significantly reduced” the number of employees working in its distribution centre at any one time in order to enable social distancing

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QVC

QVC trading updates and comments:

No comments

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Reiss

Reiss trading updates and comments:

No comments

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River Island

River Island trading updates and comments:

Last updated: 14/08/20

· River Island is set to slash 350 jobs across its store estate as it battles to survive the ongoing coronavirus crisis. This is the second job cut wave after the retailer announced it axed 250 office workers earlier in July.

· 05/08/20: River Island is mulling a CVA in a bid to close some stores and cut rents.

· 07/07/20: River Island is axing 250 head office roles as it looks to cut costs, as “the pandemic will change our marketplace for years to come”.

· 15/04/20: River Island are dispatching online orders again after a temporary suspension

· River Island has closed its UK warehouse to protect the health of its employees.

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Robert Dyas

Robert Dyas trading updates and comments:

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Sainsbury's

Sainsbury's trading updates and comments:

Last updated: 27/07/20

· Sainsbury’s is testing a virtual queuing app, saving the need to physically queue outside stores, in a bid to help it “respond quickly” if increased restrictions were brought back during local lockdowns. Shoppers would receive a notification when they are at the front of the queue.

· 15/05/20: Sainsbury’s is partnering with Stuart, part of courier firm DPD Group, to expand its Chop Chop bike delivery service to 20 UK cities outside of London by mid-June. The expansion is set to increase online delivery capacity by a further 400% and supports the grocer’s bid to increase the number of delivery slots to 600,000 per week.

· 24/04/20: In a bid to reduce queues, Sainsbury’s is extending its opening hours from 8am until 10pm, with opening hours in many convenience stores extended to 11pm. It will also reopening its petrol filling station stores.

· 24/04/20: Additionally, Sainsbury’s is installing additional protective screens at manned checkouts in a further 150 stores.

· 24/04/20: Sainsbury’s is aiming to offer 600,000 online slots per week by the end of April, as boss Mike Coupe says its home delivery and click-and-collect services “are in more demand than ever before”. Its on-demand delivery service ChopChop is also being extended to London zones 1 and 2.

· Sainsbury’s has reintroduced its rapid home delivery service, Chop Chop, using its Blackfriars convenience store as a dark store.  

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Schuh

Schuh trading updates and comments:

Last updated: 09/04/20

· Following its suspension online, Schuh resumes online trading, with its fulfilment centres operating with 10 staff or less at any one time, working two metres apart, and with access to work station cleaning kits and hand sanitiser stations.

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Screwfix (Kingfisher)

Screwfix trading updates and comments:

Last updated: 27/08/20

· Screwfix plans to open 40 new UK and Ireland stores by the end of the year, creating 460 new jobs across retail management, service assistance and supervisor roles.

· 09/04/20: After a successful trial of social distancing measures at 14 stores over the weekend, B&Q reopened 61outlets yesterday and a further 80 today bringing the total number opened to 155.

· B&Q and Screwfix parent Kingfisher warned of "significant uncertainty on sales and demand' after closing its 221 stores in France and 28 of its stores in Spain.

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ScS

ScS trading updates and comments:

Last updated: 30/07/20

· The raft of orders post-lockdown sets ScS up in a strong position going forward, as many of the order will be delivered in the first quarter of its new financial year.

· 26/05/20: In an update to the City, ScS said as of May 23 it had reopened 80 stores and begun deliveries, having previously closed both its store and online arms on 23 March. The retailer said it holds £48.3m in cash and has “continued to review and reduce cash expenditure to protect our liquidity short term”.

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Selfridges

Selfridges trading updates and comments:

Last updated: 28/07/20

· Selfridges is axing 14% of its headcount – or around 450 jobs – as it warned sales across the chain would be “significantly less than they were in 2019”.

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Shoe Zone

Shoe Zone trading updates and comments:

Last updated: 23/06/20

· Shoe Zone unveiled plans to close 20 stores to cut costs in its half year results, reporting a pre-tax loss of £2.5m in the six months to 4 April. The retailer cautioned that coronavirus shockwaves will “be felt for several years”.

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Sofa.com (Frasers Group)

Sofa.com trading updates and comments:

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Sofology (DFS Group)

Sofology trading updates and comments:

No comments

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Superdrug (AS Watson Group)

Superdrug trading updates and comments:

Last updated: 09/04/20

· AS Watson – parent to Superdrug, The Perfume Shop and Savers – has unveiled a £40m financial support scheme for employees affected by the virus.

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Superdry

Superdry trading updates and comments:

Last updated: 21/07/20

· Gatemore Capital has acquired a 3.37% stake in Superdry, as the hedge fund is “confident the business is poised to benefit from the trend towards casualwear which has been accelerated by Covid-19”.

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Sweaty Betty

Sweaty Betty trading updates and comments:

Last updated:

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Tapi

Tapi trading updates and comments:

Last updated: 08/06/20

· Tapi has secured £16m of investment as it eyes profitability within 18 months. It is taking a gradual approach to store openings through appointment only using its ‘Queue Buster’ program, which enables consumers to join a virtual store queue by texting or scanning a QR, allowing shoppers go elsewhere until they are allowed in.

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Ted Baker

Ted Baker trading updates and comments:

Last updated: 20/07/20

· Ted Baker is cutting 25% of its overall workforce, or 500 jobs, axing 200 roles from its head office, with the remainder across stores and concessions.

· 20/04/20: Ted Baker announced that it is launching a virtual pop-up store dubbed Ted’s Bazaar, selling A4 prints, T-shirt. Beanies, tea-towels and mugs, with profits going to local community charities that support Covid-19. The virtual store will be hosted on the retailer’s existing website with its first collection released on 1 May.

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Tesco

Tesco trading updates and comments:

Last updated: 24/08/20

· Tesco is to create 16,000 jobs following “exceptional” growth in its online business during the pandemic, including 10,000 new picker jobs and 3,000 new delivery drivers.

· 17/08/20: Tesco plans to add free delivery to its Clubcard plus membership scheme in retaliation to Amazon’s free home deliveries.

· 26/06/20: Tesco’s UK sales were up 9% in its first quarter to 30 May, driven by a 49% jump in online sales and up by 90% at the peak in May. Tesco has doubled its online delivery slots to 1.3 million, having invested £4m into the initiative, which it said has been partially offset by the business rates relief. 

· Tesco said the virus could add £650m to £925m in extra costs due to additional distribution, staff and store expenses. Some 50,000 staff have been absent amid the virus, but had recruited more than 45,000 new staff since 20 March.

· However, Tesco has said that if customer behaviour normalises by August, the additional cost headwinds could be largely offset.   

· Tesco cut stores opening hours at its 24-hour stores in order to give staff time to restock – shutting at 10pm and open again at 6am  

· Tesco is seeking 20,000 new people

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The Body Shop

The Body Shop trading updates and comments:

No comments

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The Co-operative Food

The Co-operative Food trading updates and comments:

Last updated: 04/09/20

· The Co-op unveiled a £130m investment programme to create 1,000 new jobs and open around 50 new shops, as its online sales through Deliveroo step up and convenience stores benefit from more local shopping following lockdown.

· 11/08/20: Convenience store retailer the Co-op has extended its delivery partnership with Deliveroo to cover 400 of its stores in the UK.

· 26/06/20: The Co-op has warned that it has seen an increase in violence against shopworkers since the coronavirus outbreak, with incidents up 140% in the year to May, and called on the government to introduce legislation to protect store staff.

· 03/06/20: The Co-op has expanded its robot delivery service with Sharship Technologies, as the number of customers using the service in Milton Keynes and Buckinghamshire has “more than doubled” since lockdown, with transaction values up four-fold. The retailer expects same-day delivery from more than 650 UK stores to be available by the end of the year.

· 24/04/20: The Co-op warned that it faces additional costs of more than £200m due to the coronavirus crisis, which will only “in part” be offset by business rates relief and increased food sales. The business has, for instance, taken on 7,000 new workers since the start of the outbreak.

· 09/04/20: The Co-op revealed it is to hire 5,000 new temporary store staff to meet coronavirus demand, for quicker store replenishment and online order fulfilment.          

· Co-op chief executive Steve Murrells is taking a 20% pay cut over the next three months

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The Entertainer

The Entertainer trading updates and comments:

Last updated: 29/05/20

· The Entertainer is set to reopen all 173 of its stores on 15 June with a new ‘ready in 10’ service. The fast-track service allows shoppers queuing for the store to make an order from their smartphone, which can be collected in-store within 10 minutes, and enables customers to tell a store colleague at the door what they want and be fast-tracked to the checkout.

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The Hut Group

The Hut Group trading updates and comments:

Last updated: 27/08/20

· 22/06/20: The Hut Group’s technology arm THG Ingenuity has signed more than £100m of new deals with beauty brands Elemis, PZ Cussons Beauty, Burt’s Bees and Revolution Beauty. The partnerships are set to accelerate the brand’s transition to a direct-to-consumer model.

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The Range

The Range trading updates and comments:

No comments

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The Very Group

The Very Group trading updates and comments:

Last updated: 24/06/20

· Very Group is axing 141 roles across head office and customer care, while creating 100 new roles in its technology division as it looks to reshape its business.

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The White Company

The White Company trading updates and comments:

No comments

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The Works

The Works trading updates and comments:

Last updated:

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TK Maxx

TK Maxx trading updates and comments:

Last updated: 30/04/20

· TK Maxx has restarted selling online – more than two weeks after it stopped taking orders. It has set daily order limits and warned that lead times could be extended. The retailer has also adopted contactless deliveries with its partner Hermes.

· TK Maxx has closed its distribution centre and is not taking new online orders.

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TM Lewin

TM Lewin trading updates and comments:

Last updated: 30/06/20

· TM Lewin is to close all of its UK stores, having collapsed into administration but been bought back by owner Torque Brands in a pre-pack deal that did not include its shops. Over 600 jobs are now at risk.

· 13/05/20: TM Lewin has been acquired by private equity Torque Brands.

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Topps Tiles

Topps Tiles at Home trading updates and comments:

Last updated: 19/05/20

· In a half year update, Topps Tiles said online revenues have surged to three times pre-pandemic levels, but warned that overall sales were “down significantly” because of store closures. The retailer plans to have 250 stores “fully opened” by the end of May, with the remaining 100 opened by the end of June.

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Topshop (Arcadia Group)

Topshop trading updates and comments:

Last updated: 25/08/20

· Arcadia has been accused of offering some furloughed employees being made redundant less favourable notice terms, with payments reportedly based on reduced furlough rates.

· 27/07/20: Fashion house Arcadia, which includes Topshop, Dorothy Perkins and Burton, has reportedly proposed additional cost-cutting to The Pensions Regulator.

· 01/07/20: Arcadia is set to axe around 500 head office jobs as it looks to cut costs during the pandemic. Buying and design teams at Topshop, Miss Selfridge and Dorothy Perkins are reportedly impacted.

· 18/04/20: It has been reported that Arcadia has given notice on at least 100 store leases, which could lead to renegotiations or closures by the end of the summer.

· 09/04/20: In a bid to cut costs, Topshop parent Arcadia is deferring pension payments and has written to suppliers to inform them that it will be cancelling orders and extending its payment terms to 90 days.

· Arcadia's board and senior leadership is taking a pay cut of between 25% and 50% amid the virus. Topshop boss Ian Grabiner has chosen 'to receive no salary or benefits until further notice’.    

· Arcadia is looking to borrow £50m against its Daventry distribution centre as the group fights for survival.    

· Financial Times has reported that Arcadia is expected to close “dozens more branches” on top of its planned closures.

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Uniqlo

Uniqlo trading updates and comments:

No comments

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Urban Outfitters

Urban Outfitters trading updates and comments:

No comments

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Victoria Plum

Victoria Plum trading updates and comments:

No comments

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Victorian Plumbing

Victorian Plumbing trading updates and comments:

No comments

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Waitrose (John Lewis Partnership)

Waitrose trading updates and comments:

Last updated: 12/10/20

· Waitrose has launched its first website for overseas shoppers in the United Arab Emirates.

· 16/09/20: Waitrose is set to close three stores and sell another to Tesco by the end of the year, putting 124 staff at risk of redundancy.

· 01/09/20: The partnership between Ocado and Waitrose ended today (1 September) as Ocado’s joint venture with Marks and Spencer began.

· 28/08/20: Waitrose is trialling a new service with Deliveroo at five of its stores, offering consumers a limited range of grocery products for delivery in just 30 minutes.

· 25/08/20: John Lewis Partnership have partnered with tech firm Qudin to pilot virtual queuing technology at three John Lewis stores and six Waitrose supermarkets. Shoppers will be able to scan a QR code or text a number displayed outside a store to join a virtual queue or book a time slot for getting into the shop.

· 05/05/20: Waitrose is opening a new customer fulfilment centre in London’s Enfield on Thursday, reporting that this would see it double the number of available online delivery slots for Londoners by September, adding 13,000 weekly delivery slots.

· 17/04/20: Waitrose’s same day delivery slots are set to increase from 2,000 to 7,000 per week, while its click-and-collect slots are increasing by 10,000 per week to over 30,000 slots a week. 

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Waterstones

Waterstones trading updates and comments:

No comments

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Whistles

Whistles trading updates and comments:

No comments

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White Stuff

White Stuff trading updates and comments:

Last updated: 07/05/20

· White Stuff is preparing to make a “significant” number of redundancies as demand plummets.

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WHSmith

WHSmith trading updates and comments:

Last updated: 10/08/20

· WHSmith is reportedly threatening landlords with a company voluntary arrangement (CVA) to push the cuts through if they don’t agree to ad hoc changes and rent holidays. The retailer has drafted in property adviser Gerald Eve to try to thrash out deals with landlords across its portfolio of 575 town centre stores and 560 travel hub locations across the UK.

· 05/08/20: WHSmith’s unveiled restructuring plans that could see as many as 1,500 redundancies, mostly in travel locations where sales dived 73% year-on-year in July as just 53% of its travel locations have reopened so far. It plans to close 14 small stores in travel locations..         

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Wickes

Wickes trading updates and comments:

Last updated: 16/06/20

· Wickes, Toolstation and Tile Giant parent Travis Perkins is set to cut 2,500 UK jobs and close 165 stores – 8% of its portfolio – as it suffers weak demand for building materials due to the pandemic. Closures would focus on smaller branches where social distancing is difficult to implement.

· 30/04/20: On 30 April, Wickes reopened six stores to the public with shorter opening hours.

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WiggleCRC

WiggleCRC trading updates and comments:

No comments

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Wilko

Wilko trading updates and comments:

Last updated:

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Net-a-Porter

Net-a-Porter trading updates and comments:

Last updated: 09/04/20

· Net-a-Porter has closed its London warehouse.

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Zalando

Zalando trading updates and comments:

Last updated: 07/05/20

· Zalando expects total sales to grow between 10% and 20% this year, having added 50 new partners to its luxury fashion marketplace in the past three weeks, including Vaude, American Eagle Outfitters and Lipsy London.

· 09/04/20: Zalando said it will keep its warehouses open to preserve “business continuity” despite a noticeable fall in demand from customers in areas that have been in lockdown.

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Zara (Inditex)

Zara trading updates and comments:

Last updated: 10/06/20

·  Zara owner Inditex announced a strategic shift for stores to act as “fashion distribution hubs [in] the world’s leading cities”. Group chair and chief executive Pablo Isla announced plans to invest €900m a year over the next three years to grow online and focus on large stores. By the end of next year, Inditex plans to open 450 new stores and shut up to 1,200 smaller stores.

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