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This privacy notice aims to give you information on how Retail Economics collects and processes your personal data through your use of this website, including any data you may provide through this website.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements any specific notices and is not intended to override them.
This privacy notice is issued on behalf of the Retail Economics Ltd so when we mention “Retail Economics”, “we”, “us” or “our” in this privacy notice, we are referring to Retail Economics Ltd who is responsible for processing your data.
With respect to information collected from this website, Retail Economics is the data controller and responsible for this website.
Retail Economics also processes data on behalf of its customers and in accordance with their instructions. Retail Economics is a data processor with respect to third-party data provided to it by its customers. Where Retail Economics is the data processor, you should make any requests for information or to exercise your rights directly to the data controller.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
The Chief Executive Officer
Retail Economics Ltd, 4th Floor, 86-90 Paul Street, London. EC2A 4NE.
We would appreciate the chance to deal with any concerns, so please contact us in the first instance.
You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues. In the UK, this is the Information Commissioner’s Office, www.ico.org.uk.
It is important that the personal data we hold about you is accurate and current. It is your responsibility to keep us informed if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). We do not collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact, Financial, Profile and Marketing Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
We will only use your personal data in accordance with applicable laws. There are a number of lawful bases for processing personal data. Most commonly, we will use your personal data in the following circumstances:
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have:
We will get your express opt-in consent before we share your personal data with any company outside the group of companies for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at firstname.lastname@example.org at any time.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, altered, disclosed or used in an unauthorised way. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions (where we are the data controller) or on the data controller’s instructions (where we are the data processor) and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, whether we can achieve those purposes through other means, and the applicable legal requirements. Details of the retention periods for different categories of personal data are set out in our Data Retention Policy.
In some circumstances, you can ask us to delete your data. See Your Legal Rights below for further information.
In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Where we are the data controller, and under certain circumstances, you have the following rights in relation to your personal data:
To exercise any of the rights set out above, please refer to our Data Subject Request Process.
Where we are a data processor, you should make your request directly to the data controller.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests (where we are the data controller) within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
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This simple technology gives websites a memory. It is possible to set your browser to block all cookies, but doing so will make some websites difficult or impossible to use.
If you have logged in as a subscriber, the cookie stores on your computer, tablet or mobile device the following pieces of essential information:
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2. The level of access granted, which indicates that you can view information your company has paid to have access to.
If you haven't logged in as a subscriber, a cookie is stored on your computer, tablet or mobile device that tells the website that you cannot view subscriber-only information.
Retail Economics recommends that you don't change your cookie settings, as you will not be able to view any of the pages if you block some or all cookies.
However, if you do decide to change them, you can do this through your browser. Each browser works in a different way, so you'll need to search for 'Cookie Settings' in your browser's help section to find out how to do this.
The Regulations specify that service providers should not have to provide the information and obtain consent where that device is to be used:
• for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network; or
• where such storage or access is strictly necessary to provide an information society service requested by the subscriber or user.
Therefore if you do not accept cookies from this website, you will not be able to view the information your company has subscribed to view.
This website uses Google Analytics to tell us how people found our site, how they explored it, with the ultimate purpose of using this information to aid development of this website and improve the visitor experience.
Visit www.aboutcookies.org to access instructions on deleting and controlling cookies.