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Delivery & Logistics Leaders Summit 2025

17 September 2025 | Hilton Bankside, London

What is DLLS?

Delivery & Logistics Leaders Summit (DLLS) is an invite-only, in-person forum for senior delivery and logistics decision-makers. The one-day programme blends high-impact keynotes, expert round-tables and pre-qualified 1-to-1 meetings – all designed to spark meaningful connections and real-world solutions.

Why attend?

Network with senior retail, FMCG & eCommerce leaders

Meet peers in a private, relaxed setting.

Dive deep in curated round-tables

Cover cross-border delivery, warehouse automation and resilient supply-chains.

Hear from industry trailblazers

Gain fresh thinking on sustainability, last-mile innovation and customer experience.

Engage in pre-qualified 1-to-1 meetings

Connect with solution providers matched to your current projects.

Programme snapshot

Time	Session
08:00	Registration opens: breakfast, meet & greet \| 50 mins
08:50	Clarion Events and Chairperson formal welcome \| 10 mins
09:00	Opening keynote: The £38bn Wake-Up Call – Why Adaptive Commerce is Retail’s Reset Button \| 20 mins The Disruption Matrix – What’s tearing through retail and are businesses ready to keep pace? The 3 Pillars of Adaptive Commerce – Building agility & resilience in an ever-changing landscape Retailer Reality Check – What the data tells us about the disconnect between ambition & execution Mind the (Delivery) Gap – What do consumers want and what’s the missing piece to close the gap?
09:20	Panel discussion: The Missing Piece – Multi-Carrier Mastery as the New Standard for Delivery Disruption (hosted by GFS) \| 30 mins Why multi-carrier strategy is now mission-critical and no longer just a ‘nice-to-have’ The challenges & opportunities for SMB retailers looking to level the playing field How technology is transforming carrier management and enabling smarter, automated decisions The direct link between multi-carrier capability and checkout conversion
09:50	Panel discussion: The Case for Automation – Navigating Today’s Challenges (hosted by Yusen Logistics) \| 30 mins What’s driving investment in new distribution centres despite market volatility? Navigating constraints: labour shortages, rising costs, limited space Practical, customer-agnostic insights into building resilient, future-ready operations
10:20	Tea, coffee & networking break \| 10 mins
10:30	Attendee 1h peer-to-peer roundtable discussions \| 60 mins The Sustainability Puzzle (hosted by Yusen Logistics) Returns & Reverse Logistics Delivery on Experience – Customers at the core Multi-Carrier Management (hosted by GFS) AI in Supply Chain – From buzz-word to reality (hosted by Flexport)
11:30	Tea, coffee & networking break \| 10 mins
11:40	One-to-One meetings & networking \| 90 mins Slots: 11:40-12:10 \| 12:10-12:40 \| 12:40-13:10
12:40	Lunch & networking \| 60 mins
13:40	Panel discussion: From Hype to Impact – Balancing tech innovations with a customer-focused approach \| 35 mins Leveraging emerging technologies to scale delivery without harming CX The challenges of rapid growth – tech integration, agility & service excellence Moving beyond surface-level AI to drive real operational and customer value
14:15	Keynote presentation: Warehousing 4.0 – Navigating the Future of Logistics \| 20 mins Warehousing re-imagined: new roles in a dynamic supply-chain ecosystem Sustainability in action: how the green economy is reshaping logistics The evolving consumer landscape and its influence on strategy The impact of Artificial Intelligence on the future of warehousing
14:35	Fireside chat: Opportunities in a Dynamic / Volatile Trading Environment \| 25 mins The UK’s competitive advantages in exports – and how they may shift Tariff changes: opening up opportunity in new regions Ensuring shipping cost increases aren’t passed onto consumers
15:00	Tea, coffee & networking break \| 10 mins
15:10	One-to-One meetings & networking \| 90 mins Slots: 15:10-15:40 \| 15:40-16:10 \| 16:10-16:40
16:40	Attendee 1h peer-to-peer roundtable discussions \| 60 mins Agile Warehousing for Omnichannel Powering the eCommerce Boom Integrating Marketplaces Smartly The Rise of On-Demand Logistics International Delivery
17:40	Closing remarks & evening reception \| 180 mins

(Timings subject to change)

Speaker highlights

Richard Lim, Chief Executive, Retail Economics

Economic outlook for UK retail supply-chains

Tracy White, CEO, White & Ward

Building truly sustainable delivery networks

Sponsorship opportunities for 2025

Position your brand in front of a highly targeted audience of logistics leaders. Packages include thought-leadership slots, private meeting schedules and brand amplification before, during and after the summit. Limited slots remain – enquire now.

What past delegates say

“Very interesting, insightful and well-organised. Great rhythm between 1-to-1 meetings, round-tables and panels.”
— Burberry delegate

“Excellent cross-section of industry leaders – a lot from outside my usual circle.”
— Jordans Dorset Ryvita delegate

“Thoroughly enjoyed the overall experience. A great opportunity to hear from experts and meet suppliers.”
— Deliveroo delegate

About Us

The Delivery and Logistics Leaders' Summit

Sign up for the latest expert insights on delivery and logistics at the 2025 summit

Delivery & Logistics Leaders Summit 2025

What is DLLS?