Retailer profile - John Lewis Partnership

John Lewis Partnership


John Lewis Partnership Dashboard

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Summary

The John Lewis Partnership has enjoyed phenomenal success by driving richer engagement with their customer base through a sophisticated multichannel proposition. The partnership is comprised of Waitrose, the grocer, and John Lewis the department store. John Lewis's fundamental brand values of quality, durability, value for money and customer service are well suited to the current tough consumer environment.

JLP operates within clothing and footwear, electricals, furniture and flooring, homewares and food. The online business has been a significant success for them and now drives more than 25% of total sales. Utilising the existing store base, and that of Waitrose, the brand has been able to drive click-and-collect very successfully.


LATEST UK RETAIL STATISTICS

UK Retail Sales

UK Retail Sales

Oct 2016
Retail Economics Retail Sales Index:  3.2%
ONS Retail Sales Index Value (NSA):  6.1%

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UK Retail Inflation

UK Retail Inflation

Oct 2016
Consumer Price Index:  0.9%
Retail Price Index:  2.0%

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UK Consumer

UK Consumer

Q3 2016
GDP Q-on-Q:  0.5%
Consumer Spending Q-on-Q:  0.7%

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